Frequently Asked Questions
Got questions? Here are answers to the most commonly asked questions about coaching with Coach Jack.
Coach Jack will assess your needs and create a customized coaching plan regardless of the package you choose. It’s just a starting point.
If you’re not seeing progress, we’ll reassess your approach and make adjustments to ensure you’re building skills at a pace that works for you. I guarantee that every session will provide you with actionable steps to improve your relationship. If I’m unable to do that, you’ll receive a full refund.
Yes! You can find them here.
We accept major credit cards and PayPal. If you have a PayPal account, you may also use bank transfers through their platform.
If you live in the USA and pay with PayPal, PayPal will offer you the opportunity to finance your payment over a 6 month period.
Payment plans are currently only available within the USA.
After signing up, you’ll receive an email with available time slots based on your stated availability. Most clients can begin within a week.
After your first session, you’ll walk away with clear, actionable steps to start improving your relationship immediately. Depending on the package you will also receive a detailed summary, a list of next steps, a recording of your session, and email support if you have additional questions before your next session.
Email support is included with the Deluxe Consultation and Deluxe Coaching Package. It’s there to help you apply what you’re learning, get clarification, or handle something that can’t wait until your next session. I typically reply the same day (Monday–Friday) if your message comes in early. Emails which are long or complicated will deferred to your session. Replies are short and to the point—usually a paragraph or two. It’s not an ongoing conversation or a place for new teaching, but if I have a helpful resource like a PDF or blog post, I’ll send it your way.
The sign up form asks about your availability. When we receive it, we will contact you, by email, with openings that match your availability. Subsequent sessions are scheduled during your coaching session.
If you need to cancel your session, you must let us know at least 24 hours in advance to avoid being charged. You can easily reschedule for a later date.
Yes, as long as you give at least 24 hours notice.
You can expect to learn skills in every session geared to getting you positive results in as short of a time as possible. Time to results depends on your commitment to application, how damaged your relationship is, and how much trust needs to be rebuilt. Most clients see improvement within two weeks, while many have improvement in the first week.
You have three months to use your coaching sessions. You may continue after they are used, or after they expire, by purchasing another package.
Spouses can only join in the couples coaching package. The other coaching packages are designed for only one person.